Refund policy

RETURN POLICY:

If you wish to return an item, we kindly ask that you do so within 7 days of your original purchase. Once we receive and verify the returned item, we will issue a store credit. All sale items will be final sale only. 

EXCHANGES:

If you received a defective or damaged item and would like to exchange it for the same item, please reach out to us at info@shopemeraldlayne.com. We will guide you through the exchange process with detailed instructions.

RETURN SHIPPING:

You will be responsible for covering the return shipping costs. Please note that shipping fees are non-refundable. If you receive a store credit, the return shipping cost will be deducted from the total credit amount.

NON-RETURNABLE ITEMS:

Sale & discounted items cannot be returned or exchanged.